COVID-19 CLIENT CARE

At XMC Mortgage we are committed to assisting with your mortgage needs while balancing the well being of our employees. As a result of  COVID-19, we are temporarily changing our contact centre hours of operations to 8 am to 6 pm EST.

Thank you for your patience and understanding.

 

OUR COMMITMENT TO  YOU | HELPING CANADIANS MOVE FORWARD

We take our responsibility to XMC Clients and Partners very seriously. During this unprecedented time of uncertainty, we want to offer you a measure of confidence and peace of mind. We are here for you with tools and solutions designed to help ease financial burden in the face of economic hardships caused by loss of income due to COVID-19.

XMC Clients may skip or hold their mortgage payments during this time, subject to the terms of your mortgage. We will waive any associated fees and have suspended reporting to credit agencies to avoid any unnecessary future stress for our Clients who may take advantage of this new enhanced program. Additional costs that may be associated with your mortgage, such as property tax payment, mortgage life insurance and/or Encompass Home Warranty premiums still apply.

Our XMC Client Services Team is available to review your personal situation and recommend solutions based on the terms of your mortgage.

You are an important part of the XMC Family. We are all in this together.

Telephone: (877) 775-2970

Email: xmc@lenderservices.ca

In response to increased demand, we are temporarily changing our contact centre hours of operations to 8 am to 6 pm EST.
Thank you for your patience and understanding.